Complaint / Review
Office Depot
Have you ever heard of credit card?

To begin with, I am not accusing this specific shop area, but I'm stating that their support is retarded. Therefore we start.

CRITICISM Number 1

I create a purchase online and also have it as pick up available to conserve on shipping charges.

In my own confirmation email, it states this:

"This confirms the purchase you put for pick up at the local Office Depot Store. You'll get a distinct mail notification once the purchase is prepared for collection."

I never received that individual email, that will be designed to make sure my purchase is able to be acquired. I finish up calling them-and they ultimately inform me it's prepared to get. Why should I, the client, walk out my method to examine if my purchase is able to get? Are you currently not promoting me your item and providers?

CRITICISM Number 2

While looking at online, I needed to pay for with charge card in the shop itself. Nevertheless, I'm just permitted a choice of money and check (who nevertheless employs check?). I select money, convinced that they will also permit charge card because itis no big deal.

After I make it happen, I'm informed that I've to pay for with money. Since I selected money whilst the approach to cost, I've to make use of money to pay for. That I totally understand. Nevertheless, I had beennot permitted to select "charge card" like a approach to cost online. Exactly why is that? In the register, I visit a charge card device right in-front me but you inform me I can not use charge card like a approach to cost? Absurd. They inform me the only path to obtain my item at that cost is easily come again with money. I am talking about I actually donot mind spending with money, but used to donot have sufficient cash on me right now. There is nothing I really could do until there is an ATM of my lender beyond OD.

Summary

I simply lost my effort and time. At this time, I am considering whether I must actually return and obtain them. As well as easily do not get my item, I guess they truly are not really gonna contact me and have if I am still visiting obtain the item. I am talking about, they did not actually inform me the product was prepared to get.