This is an air duct/carpet cleaning company that operates in Austin and San Antonio. They claim to be out of Seattle, however, its a franchise that is owned out of Austin. This company has high pressure sales and advertise that if you buy their UV Light cleaning system for your air ducts that you get five free air duct cleaning. Once you buy the UV light for more then double of where you can get it elsewhere they never honor their free air duct cleaning. They state it on the contract yet they always avoid doing the job. When you call and try to set up a cleaning appointment they say they don't have any times slots open for you, however, if you call and pretend to be someone else and want to purchase a service they have all the time in the world to help you. Well after a year of trying to get my free air duct cleaning I needed to have the UV light bulb replaced. I called them up since I am under contract with them and ask for a replacement light bulb. They quoted me a price of 120 bucks, and say that is for the purchase of the light and installation is free as to your contract.
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