This has been a long drawn out saga... My wife and I are so tired at this point we debated on even posting this review. We have filed formal complaints with the BBB and the state attorney general who is currently building a case on this company. I would strongly encourage others who have had the same experience to come forward so others will not fall prey to the same scam we did. Here is the letter we sent:
We booked Expressions Photography LLC for our wedding photography in February and we paid our contract in full in April in the amount of $650. On August 25th Roy Parks called me and told me that he was canceling my contract, just 30 days before my wedding. I told him that I wanted a refund & his exact words to me were "You gave me that money almost 6 months ago; your money is long gone!" We informed him that we planned to take him, and his mother, Debra McDermott to small claims court for our refund. He called my husband and I names and he used foul language toward us. He made repeated phone calls to us, we asked him to stop, but he continued to harass us. When we did a search online we found several posts from other past clients who were also ripped off. We knew this was not just an isolated incident, My husband tried to go to the business address that was listed on our contract (2618 Lynch Highland, MI 48357) and it was a vacant home! My husband called Roy to try to find out what was going on and FINALLY Roy agreed to refund our money. He then mailed us 2 post dated checks, which we received on August 27th, each written for half the amount of the refund. ($325 each). The first one was cashable on 9/12/09 and the second was supposed to be cashable on 9/26/09 (the date of our wedding) but the account was closed before we could cash the check. At the end of a couple of phone calls, and Roy swearing at us, he finally said that he would send us a money order in 2 weeks, so we should have recieved it on October 8th, we didn't receive it. We called him again on October 13th to try to find out when we should receive the rest of our money, he said that we could take him to court and he wasn't going to give us our money. The next day (October 14th) he called us and said that he would pay us $75 that day and then give us the rest of the money the following week. We felt that we had waited far too long already & told him that he needed to pay us the remaining $325 by 6pm that evening or we were going to be taking him and his mother, Debra McDermott, to small claims court and press charges for writing us a bad check on a closed bank account. He called us back again later that day and said that he had a cashiers check for us, we met him & finally got our money back. I am writing this letter to inform people about how this company does business. My issue is resolved, but I am hoping to warn others so they wont have to go through all of this. It was hard to have to find another photographer on such short notice and pay them before we got any of our money back from Expressions Photography. Not to mention all of the stress it caused us when we were so close to our wedding
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