Usacomplaints.com » Shops, Products, Services » Complaint / Review: Prestonwood Imaging - Lies about medical records. #505378

Complaint / Review
Prestonwood Imaging
Lies about medical records

I absolutely wouldn't suggest Prestonwood Imaging in Plano Texas. Their office manger, a Asian woman called Barbara, flat-out lied about delivering my MRI pictures to some physician in Sanantonio that I had been to travel along and find out to get a reading issue.

On 8/5/09, I had an MRI (x-ray) done at Prestonwood Imaging. These were to deliver the statement and also the pictures in the MRI for this physician in Sanantonio that I had been to determine on 8/17/09 (Mon).

I discovered they had shipped the physician the statement although not the pictures. On 8/13 (Friday) I approached work supervisor, Barbara, and he or she stated they'd created an error by not delivering the pictures and he or she might overnight them towards the physician that evening on her lunch time.

I had been traveling down Sunday and my visit was Friday morning. The physician needed to get the pictures before my visit to be able to have time for you to evaluate them combined with the statement.

24 hours later, Friday, I named the physician and discovered they never received the pictures. They ought to have obtained the pictures by midday also it was around 3 pm. I named Barbara and she kept showing me-she shipped the pictures on her meal time on Friday. I went to Prestonwood Imaging to determine that which was happening.

Barbara showed me a bill in the postoffice displaying a product was overnighted but she held the most effective of the bill folded-over and so I couldn't observe it and declined to create me a duplicate of it. Together we named the postoffice and offered them the following number. They stated they'd no report of the following number.

After much prodding from Barbara, she ultimately accepted she lied and he or she didn't send the pictures on Friday as she'd been saying all-along. She'd actually guaranteed many times she'd shipped the pictures on Friday. She today stated that an associate shipped the pictures today (Friday). It was why she held the most effective of the bill in the postoffice collapsed and so I couldn't view it because it confirmed the mailing day of today.

After I informed her used to do not enjoy her lying in my experience about anything as essential as medical documents, she turned really confrontational as though it were her to do as she happy which it had been okay to lay as she saw fit. This isn't only a low level worker, however the real workplace supervisor laying about delivering anything as essential as medical documents and attempting to hide her lying by covering the day of the mailing bill.

I'd recommend everybody to remain from Prestonwood Imaging. When the workplace supervisor lies about delivering medical documents, I wonder what else is certainly going on the website.

Yet another thing; after I went over there to determine Barbara, used to donot end and talk to the assistant but simply strolled back again to the practices wherever I thought I would find her. A girl brought me to some doorway having said that 'Managerâ' onto it. She popped it and Barbara and another Asian woman were equally on the particular pcs, playing Solitaire.


Offender: Prestonwood Imaging

Country: USA

Category: Shops, Products, Services

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