I am quite befuddled by this individual. I have bought many items from him over a period of years and have had pretty good service. A couple of times when I enquired as to when a shipment might arrive, I would receive an unexpectedly brusque reply, but I always gots my books in the end.
There were times when I expressed concern that videos had arrived without covers, and received the typical "tough shit" kind of reply from Michael, but generally there was a good service.
Then I placed a series of orders to him through eBay, then it all changed. I received an email from this nutbag, suggesting that I was not playing the game, as his eBay listings were meant to be a "hook" to get people to buy the full priced items from his internet catalogue, and that I was not playing "the game".
So I paid for all the purchases and shipping, and only half of it arrived.
After contacting him about the difficiencies (10 books, 6 videos) and him denying payment was made, and when payment confirmation was sent to him (Paypal), he waited until the eBay feedback and Visa Card resolution periods had expired before indicating that he had no interest in honoring or reimbursing the purchases.
I believe that he is an extremely unreliable and difficult seller, where you can get great service, but has absolutely no interest in fixing up his f* ups. He is a difficult individual who will refuse to answer your emails, an employ friends to log on and try and paint an unrealistic picture. I suggest you check out www.rocklimbimbing.com and conduct a search. There are a LOT of unhappy ex-customers of Michael Chessler, and it is quite clear he has logged on under pseudonyms to undermine what is clearly an accurate description of his idiosyncratic practices.
MattKooringal
Australia
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