I closed the agreement in December and also the home is shutting May 21. Before I closed the agreement, Outlook Houses brokers didnot reveal they have various ideas for 2 ground building plus they didnot actually note they've a color graph for that tile-style, stucco color, doorway, etc. I noticed the design house of Outlook Houses and that I thought my house is likely to be such as the design home. We've two famlies purchased ton 21 and ton 22 from Outlook. Equally didnot actually understand Outlook have various ideas and equally didnot actually understand they've shade graph for that home.
Today my home, Lot 21, is total completely different whilst the design house they confirmed and that I seems I'm being ripedoff. I attempted to make contact with Outlook Houses to resolve this problem. I then found out the broker assisted us, Katrina, was really a momentary broker they employed and he or she wasn't employed by Outlook anymore. Additionally, their telemarketer, Liz and Kristy advised me that Outlook Houses might display clients various ideas and shade graph before purchasing a home. I wonder why me and also the additional household was not possess a opportunity to understand the content data. Personally I think that people were being treated unfairly in the details that ton * and ton * were Chinese customers.
I wrote letters to protest to Outlook Houses and that I wish they are able to assist me resolve this issue. What I acquired was Outlook just can alter the doorway and shutter shade, not roofing tile and never stucco. They stated I closed the agreement, but about the contract there's only research as "Height D" for that strategy and quantity "7" for that shade. Without reveal this is of "D" and "7", how might the customer understand what these presents. Personally I think I had been ripoff.
I'd a gathering with Wolly Burns, the supervisor, on April 7. Wolly Miller requested for period for a study and guaranteed to contact me on April 10. April 10, I acquired a telephone call from Wolly. He explained he could not find Katrina, he requested for additional time and guaranteed to contact me back on April 11. There's no-call on April 11. I published a notice again on April 12 and got a call-back around 6pm from Wolly Burns. He angrily stated "since you intentionally switched issues about, I actually donot wish to talk to you anymore. I told you we've a corporate lawyer. I onward anything to him and he'll advise me what's the next phase." I attempted to consult him whether he found Katrina and just how analysis moves, he stated "I actually donot wish to talk to you anymore. We've a lawyer and he'll inform me (Wolly) how to proceed." Today, he made me believe I'm the main one who did things wrong but I'm the main one who's being ripoff below.
Today is April 14th and there's no solutions. I actually donot understand what to complete. Personally I think I'm being treated unequally within the first-place and today they completely dismiss me by not speaking with me anymore. My loved ones had several battles following the occasion and that I have not got great rest since that time. My father had his birthday on April 5 and my mother had her birthday on April 12, but equally birthday don't have any desserts with no party intead are battles, holes, and worries of what next.
I truly cry for help. Since I'm a Chinese immigrant who doens't understand lots of National tradition and very first time home-buyer, I actually donot understand where you can change or where you can look for aid. I truly wish to finish this headache. Please, anyone, please help me.
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