Usacomplaints.com » Shops, Products, Services » Complaint / Review: Diplomatic Haulage & Hand Delivery Services - A parcel from a new friend from the UK had allegedly sent me a package. Now this is being withheld due to money contents in the parcel. I am being charged a substantial amount to clear the parcel. Sabah. #414802

Complaint / Review
Diplomatic Haulage & Hand Delivery Services
A parcel from a new friend from the UK had allegedly sent me a package. Now this is being withheld due to money contents in the parcel. I am being charged a substantial amount to clear the parcel. Sabah

I recently met a friend on-line thru tagged.com and after several emails he had asked for my postal address as he was wanting to send me a parcel with some pictures and a present for me. I hesitated but had given him my address. The supposed parcel was sent on 23rd Feb an email was received from my new friend stating that he had inclosed some cash which i advised that i will return to him as i refuse to accept monetary gifts. On the 27th of Feb i received the email correspondence as below. I have pasted the emails received from the company demanding the money to clear the parcel with the Malaysian Customs:

Email received 27th february
Dear Ms.

With reference to the delivery of your package, I wish to bring to your notice that your package has been placed on hold by the Malaysia Airport Authority for some reasons which happens to violate the shipping policies. As the goods were brought on transit at Malaysia Airport Check Point before further destination, the Airport Authority detected that currency were included in your parcel.

Thereby, certain Commissions must be paid as Customs Duty via us which is for the immediate clearance of your package. For the main time all tracking information has been with held, this is in accordance to the mode of operations in the Courier sector for financial delivery. We have already taken order number for this package from the Department.

You are required to follow all instructions giving to you to facilitate the release of your package. Please, be informed that you are to pay the required charges listed below for the immediate release of your package. As soon as we receive confirmation and evidence of payment of the charges below then we would dispatch your package immediately. The date and time of departure and expected date of delivery will be sent to you.

Administrative... RM499.99
Clearance... Rm3,950.99
total... RM4,450.98

Delivery destination

NAME:
ADDRESS:
NOTE: Kindly confirm the above Name and Address for the effective delivery of your package.

Please do not hesitate to contact us, should you need any further information. We look forward to serving you better.

Yours Sincerely,

Mr. Mike Johnson.
Delivery Officer

& On Wed, 28/1/09, Diplomatic Haulage & Hand Delivery Services wrote:

From: Diplomatic Haulage & Hand Delivery Services
Subject: Act accordingly
To:
Received: Wednesday, 28 January,1:50 AM

Dear Ms.

Further to your mail of which you are requesting that the Clearance fee should be deduct from the money in the parcel, which it is not possible because your parcel is being held by the Malaysian Airport Authority and the parcel could be release to us if only you have goten the Clearance.

The only way we can make any assistance to you is when you can pay up to 60% to 70% of the Administrative and Clearance fee, then we would make effort to negotiates with the Authority. Please act fast because we have to get the clearance quickly in order for your parcel to be release to us so I can make my trip to the New Zealand and deliver your parcel to you without any delay.

Yours Sincerely,

Mr. Mike Johnson.
Delivery Officer

Diplomatic Haulage & Hand Delivery Services
Lot 20-7 (H), Third Floor Front,
Beverly Hill Plaza,
Jalan Bundusan, Luyang,
Sabah, Malaysia.
E-mail: [email protected]
Tel: 60169737880

& On Fri, 30/1/09, Diplomatic Haulage & Hand Delivery Services wrote:

From: Diplomatic Haulage & Hand Delivery Services
Subject: Notice
To:
Received: Friday, 30 January,2:37 PM

Dear Ms.

Further to our telephone conversation of yesterday, I want you to know that the Malaysia Airport AUthority has given you till on Friday 6th of February to get the clearance, so I will strongly advise you to try and make the payment of 1000 Malaysian Ringgits which you said that you will send by next week.

We look forward to serving you better.

Yours Sincerely,

Mr. Mike Johnson.
Delivery Officer

Diplomatic Haulage & Hand Delivery Services
Lot 20-7 (H), Third Floor Front,
Beverly Hill Plaza,
Jalan Bundusan, Luyang,
Sabah, Malaysia.
E-mail: [email protected]
Tel: 60169737880

& On Fri, 30/1/09, Diplomatic Haulage & Hand Delivery Services wrote:

From: Diplomatic Haulage & Hand Delivery Services
Subject: Here is the name and address you send the fee via Western Union
To:
Received: Friday, 30 January,3:38 PM

Dear Ms.

Further to your mail of which you are asking how you can send the money to us, here is the name and address you should use in sending the fee to us by Western Union:

Name: macarthy bartlett
address: kuala lumpur - malaysia
text question: what
text answer: services

You are advise to send the MTCN NUMBER (CONTROL NUMBER) to me so I can pick the money after which I will get the clearance from the Malaysian Airport Authority in order for them to release your parcel for quick delivery to you within 24 hours. Also you have to send the full info in which you use in sending the money via western union, such as:

Senders Full Names
Senders Address
Amount Sent: 1,000 Malaysian Ringgits
Control Number

We look forward to hearing from you and to serve you better.

Yours Sincerely,

Mr. Mike Johnson.
Delivery Officer

Diplomatic Haulage & Hand Delivery Services
Lot 20-7 (H), Third Floor Front,
Beverly Hill Plaza,
Jalan Bundusan, Luyang,
Sabah, Malaysia.
E-mail: [email protected]
Tel: 60169737880

& On Sat, 31/1/09, Diplomatic Haulage & Hand Delivery Services wrote:

From: Diplomatic Haulage & Hand Delivery Services
Subject: Urgent
To:
Received: Saturday, 31 January,2:59 PM

Dear Ms.

Further to your mail which you are asking who is Mr. Macarthy Bartlett. He is the Diplomat in charge of Clearance and Administrative processing and since you are making the payment by Western Union, you cannot send it to the company name but to the name of the official in charge of your Clearance and Administrative processing.

Note that we are highly Diplomatic Delivery Services that we make delivery for Diplomats, top Governmental Official and Senior Citizens of the United Kingdom, so we cannot involve in fraud activities. We look forward to hearing from you.

Yours Sincerely,

Mr. Mike Johnson.
Delivery Officer

Diplomatic Haulage & Hand Delivery Services
Lot 20-7 (H), Third Floor Front,
Beverly Hill Plaza,
Jalan Bundusan, Luyang,
Sabah, Malaysia.
E-mail: [email protected]
Tel: 60169737880

April m
Auckland
New Zealand



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