Usacomplaints.com » Shops, Products, Services » Complaint / Review: Annabelle Mansion - Oke contracts, demanded donations, demanded free services, the list goes on. #405549

Complaint / Review
Annabelle Mansion
Oke contracts, demanded donations, demanded free services, the list goes on

I was a vendor of Annabelle Mansion for over a year, and working with Patricia was BY FAR the most trying experience of my 10 years in this business. As the other reports suggest, she is a complete diva who flies off the handle for absolutely no reason, is drugged up and drunk pretty much all the time (often asked members of my staff if they wanted to "party" with her), and regularly engages in business practices that are at best ethically and morally corrupt, and perhaps illegal as well.

My business catered wedding functions there for some time, and never had a complaint from the wedding parties themselves.in order to stay the preferred caterer for Patricia however, she forced us to donate to her "charity" as well as provide her free meals (and lots of booze) at our restaurant, cater her Christmas party free of charge, and feed all of her employees after every wedding. We also catered two weddings free of charge that were televised (one locally and one nationally) in exchange for the press, only to watch the broadcasts and find no mention of our business or company& the drugged out beauty queen took all the credit.

Shortly thereafter, with no warning or prior complaints, we received a phone call 48 hours before a 250 person wedding relaying that we were no longer welcome on the property, from one of Patricia's employees who obviously had no idea why Patricia had made this decision, nor seemed to agree with it. When we pressed the issue we were told it was because of declining quality of our food, although to this day Patricia has refused to answer or return any of our phone calls. Our food was the same food we had been serving since day one, and had never received a complaint regarding it.

The ONLY complaint we ever received was that at one wedding we ran out of one of the entree choices, which when we investigated we found was due to the fact that Patricia would tell us a lower guest count and pay us based on that number, yet collect on the higher guest count from the wedding party. We always brought extra food just in case, and she was counting on this; no telling how many times she did it.

When we were told we were no longer welcome, we immediatley notified the bride of the situation, who was completely unaware. After she spoke with Patricia, she relayed to us that she had been told that we had been providing horrible food and service for some time, and that Patricia had found a better more reputable caterer to replicate the menu we had created. This was a complete falsehood, but we chose to bow out gracefully lest the bride-to-be's wedding become a casualty of Patricia's insanity. We had 6 more weddings contracted in the future, and one can only guess what Patricia told them.

We cater a multitude of weddings every year, and work with multiple wedding planners, locations, and other vendors in the wedding industry. Bring up Annabelle Mansion or Patricia around anybody in DFW in the wedding business and the reactions will range from a knowing laugh and shake of the head to full on disgusted anger. Vendors, no matter what she promises, it's not worth it, trust me. And to those planning your wedding, do not let this crazy person into what should be your happiest day. Stay away at all costs!


Offender: Annabelle Mansion

Country: USA   State: Texas   City: Burleson
Site:

Category: Shops, Products, Services

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