Found on the internet 1-800-ussearch;call them just to get a laugh. It is the most bizarre run company;everyone working there has to be mentally ill. On the internet I found ussearch; the basic search just for an address was 9.99 or 9.95 to do by credit card or check so I decided to do a check but it wouldn't take on line so I called the 1800ussearch#. They took my mothers checking account info (thats who I was finding the address for) and said in about an hour or two they would have the address which we needed by email. After I hung-up Irealized that he did not give the total on the check so I called back;and they are extremely rude and stupid! So they put me thru to a supervisor which took over a half-hour of waiting and she told me that there was no record in the computer of my transaction, so she said her account would not be charged so I left it at that. Two months later she received an address in the mail;no explanation nothing. It was the requested address on the search but they said I would have it on my computer in about two hours. We had already got the address somewhere else because it was needed the next day from when I called. A month or so after that she received a bill from a collection agency called insta-check it said she owed over a hundred dollars to ussearch or they were going to put her in bad credit. I called them and tried to explain what happened and this crazy woman just kept screaming at me; and told me to pay the bill. So again I called 1800ussearch and tried to speak with customer service on one call I waited 45 minutes and no one answered so tired of waiting I hung up and tried again waited 35 minutes again no answer so I hung up. So I let it go at that then she gets another letter from instacheck stating again that if she does not pay it she will be put into bad credit. I wrote them a note telling how ignorant the woman was and did not want to hear anything and they have not sent a response back. How can they advertise a service for less than 10.00dollars and charge over a hundred dollars;when I did not receive the service in the first place! Any others who have had experience with 1800ussearch please contact [email protected]
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