As many of the other complaints I have read about, it is impossible to pay a bill on line or by phone, without a high fee. My loan too was sold to ASC, and it has been a problem ever since. Not only when you call their toll free number, do you sit on the phone waiting for anywhere from 15 to 20 minutes to talk to a live person, but when you do it costs you money to do so.
This company needs to change how it operates! They are making millions off of the various fees that they charge to people, and have really nothing to offer or show for it. You would think with what they do, they would have the means to have a better web site, and easier ways to make payment arrangements.
0 comments