Complaint / Review
Msft *xbox live
Consumer Report

MSFT *XBOX LIVE kept the credit card number for original subscription to MSFT *XBOX LIVE although they weren't supposed to do it. Probably an option buried in the fine print. After subscription was discontinued, they continue to make a yearly charge (probably also another option buried in the fine print). Previously, when the charges were retrieved by a complaint registered with the credit card company, MSFT promptly discontinued service for a month (which they originally were supposed to do permanently) and recharged the credit card anyhow. This was about a year ago. And now they've done it again eight days ago.