Consumer complaints REVIEW:
Editors UPDATE: Positive rating and recognition has been given to Global Resources, LLC for its commitment to excellence in customer service.
Consumer complaintss discussions with Global Resources, LLC uncovered an ongoing commitment by the company to total client satisfaction. This means that clients can expect that the company will work towards finding a mutually satisfactory resolution to any complaints or concerns. Global listens carefully to client concerns and sees them as an opportunity to learn from past mistakes and prevent the reoccurrence of those mistakes in the services offered and the support for those services.
Global Resources, LLCs president, Mr. David Danzig, has informed us that his personal philosophy is that his clients are a precious resource. As a successful businessman, Mr. Danzig feels it is critical to listen to his clients and respond properly.By always putting his clients first, Mr. Danzig hopes to maintain Global as a successful enterprise both now and for many years to come.
Another top executive of the company told us that Mr. Danzig's personal business philosophy is based on the premise that "strives to add value in its services as they understand that a successful business model is based on value-added services, and client care. Global' s mission statement says it all: "Our goal is to provide our clients the best quality, value and professional excellence in the industry." Some of the other things consumer complaints learned in the course of its investigation: typical customer feedback reads: Global's employees truly communicate all aspects of the job in a timely and effective manner. We are very pleased with the responsiveness that they showed us. They are serious about meeting commitments, and delivered on all their promises."
Global's analysis and consulting personnel expressed extreme confidence in their ability to help us succeed. An analyst at Global stated "I know that Mr. Danzig takes a personal interest in the results of my analysis and the scope of work developed by the consultants for the clients because he calls me and we talk about what will benefit the client the most. With his years of experience in the service industry, I know that he understands what it takes to keep clients satisfied. I am always thrilled to hear from a client after we have completed a consulting project and find that the recommendations we installed have dramatically exceeded their expectations.
Global Resources, LLC takes employee satisfaction seriously as well. Employee feedback and surveys reveal comments such as this: "Global provides a very positive environment to work. Opportunities for suggestions and improvements are encouraged. Mr. Danzig is truly concerned about our contribution to the company and providing growth opportunities for us. He takes the time to listen and communicate with employees and customers." consumer complaints was pleased to learn that Global's past and current approach to business is focused on its pledge to total commitment towards client and employee satisfaction.
Global recognizes that complaints posted on consumer complaints (whether true or not) are issues that need to be addressed, not ignored. If handled correctly, complaints can be valuable learning opportunities. With the feedback generated by consumer complaintss Investigation Global has made organizational changes allowing its clients and employees a more streamlined approach to problem resolution and a commitment to a great client experience.
In summary, after our review, which included discussions with Mr. Danzig and many of his past and current associates, consumer complaints is convinced that Global is committed to quality delivery of services resulting in total client satisfaction.
Read more about why consumers should feel confident when doing business with a member of consumer complaints's Corporate Advocacy Business Remediation & Customer Satisfaction Program. Yes, its a long name for a program that does a lot for both consumers and businesses alike.
Read about consumer complaints Corporate Advocacy Business Remediation & Customer Satisfaction Program. A program that benefits the consumer, assures them of complete satisfaction and confidence when doing business with a member business. This program works.
As a matter of policy, when a business becomes a member of the Corporate Advocacy Program they agree to allow complaint to contact every person who filed a complaint so they can make things right with them.in order to confirm that the former employees complaint was resolved, consumer complaints emailed the author of all the reports filed about Global Resources, LLC. Anyone who would contacted us back would have their issue resolved in a positive manner..
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now to the original report that was filed
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Global Resources LLC Pantheon Consulting Scam Northbrook, Illinois
Our Company was contacted by a woman (Shelly) who asked us if we would be interested in speaking with a " senior area manager " who would then send someone to preform a quantitative and qualitative analysis of all aspects of our business, if we were interested. We said sure - what do we have to loose!
The next day, a man named Dick Wilkinson came to our office to chat with us further. We were offered various available services, such as tax analysis with a guaranteed 5 year savings, sales and marketing analysis, productivity and operations analysis and the list goes on. A total packeage would average around $32000.00. My husband and I chose to have a tax analysis done as, who does not want to save money on taxes? We were then asked to sign an authorization form for survey services, which stated that upon the conclusion of the analysis we would owe Global resources $600.00 if we chose to go forward. The original cost was $1050.00, but after conferring with the office in HIS CAR, we were then told our cost would be reduced to $600.00. Dick said that if we agreed to the tax savings, we would not owe another dime to the company until our accountant looked over our return and signed off on it. He arranged to have a " senior business analyst "come to our business on Friday.
On Friday, a man named HK Desselle - the senoir business analyst came by and showed us his analysis which he did the night prior in his hotel room. Yes, we could save money on taxes and signed up to have a senior tax analyst and a business consultant come by on Monday to futher look into tax analysis and savings. We then gave HK a check for $650.00... Stupid us we did not remeber Dick had originally told us it would be for $600.00. We were told at this point that when all was said and done and our accountant did not like what she saw, we could back out not owing another penny.
Flash forward to Monday. The senior tax manager arrives (do not remeber his name) with no business card and no business consultant. Half way through our conversation with this man, he mentioned that 1/3 of the total $12,500.00 analysis fee was due before he could commence. We told him that that was not the original agreement we had with Dick, who said nothing was due until everything was said and done and our accountant signed off on the savings. He said he was not sure why " the other guy" would make such a promise as that was not company policy. This man then said he needed to go to HIS CAR to phone the office to see what he could do.
He came back to say that no, company policy DID require us to pay 1/3 of the $12,500.00 upfront. We were perplexed as to why there were such discrepancies between the two Global Resource Employees and that in itself told us something was not right. We told this man that we were no longer interested in any services by Global Resources. He became a bit belligerent and said a few nasty things then left.
The next day we went to complaint and confirmed our suspicions that Global Resources is a scam. We put a stop payment on our check which luckily had not been cashed yet. So, not out any money but we could have been!!!
Come to find out the company has no office @ 707 Skokie Boulevard and their phone number connects to a landline and is unpublished and is based out of Buffalo Grove, ILL. Apparently they change their company name often to avoid suspicion
. Buyers Beware... They are good at what they do and lie like the best of them!!!
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