I bought an entire lot of ebay of many many fishing lures for musky fishing. Two lures happened to be from reaction strike and they are called the bull bream mirror minnow. When I got them off ebay they were brand new in the package and when I opened them they had tears in the rubber material. So they would not work right or fish properly.
I contacted the owner of the manufacturing company (Richard Quade) from ReactionStrike.com and he has been nothing but rude and uncooporative. All I asked for was a place to mail them to so that I could get them replaced. He stated that because I bought them on ebay I am out of luck and he will not help me. He is claiming that they had to have been tampered with. He will not provide me with any address to mail them to and continues to be nothing but rude in the emails. I have kept every email and would be happy to show it to anyone who would like to view.
Richard Quade should not be in business for anything. He is a rip off and a con artist and I hope the whole world knows. Good customer service is what life should be about. Not passing the blame onto others. He continues to try to blame others and wont take responsibility for any wrong doing in the manufacturing process.
Please beware and be warned. He is a liar and a horrible business man.
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