Complaint / Review
University Of Phoenix
Charged for class that was cancelled, and they refused to acknowledge the cancellation

After having difficulty with our computers working together, and I had spent several hours with their support people, and they could not figure out what the problem was, and they could not communicate with my computer, I tried to cancel the class, but they would only acknowledge this through my computer, which did not communicate with theirs. After several attempts at calling them, their only answer was to email them. This was in and they are still on my credit report, even after explaning the problem to them, and writing letters. They did not care that I was unable to complete the class, due to the computer clitches they only wanted to count the entire class after only one week. The admissions people were so interested in getting me registered, they did not bother to mention or investigate whether or not this was a workable alternative to furthering my education