I was checking out the internet for answer regarding children with disabilities, social security disabilities. On one site there was an ad for government grants. I opened it and sounded like a good idea to supplement therapy cost for my child. I ordered the "Free CD", paying "Only" the shipping expense of $1.98. So I thought. I got a couple of charges for $5.95, I called and was told that I had subscribed with them through the grant site. I told them I did not and cancelled.
Then the whopper of 69.95 was charged to my account. I called them several times having to hold for long periods of time. I finally got a woman on the line, which I think is in another country, and was told that I signed up for a monthly sevice to access the web for grants. I told her that I only requested the free cd. She said I should have read terms/conditions, which I always do. Nothing was ever said about 69.95 member fees. They were not helpful at all, did not care that I was going to call my bank to report fraud and blog them on the web.
I had to cancel my bank card to stop the charges. They should be brought up on charges. People looking for financial assistance with children with disabilities are looking because they want the best care possible for that child, not more problems to deal with.
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