We were told by Allen Green, ext. 276 that my husband was approved for a business loan of $400,000. He said because we only had 10 days to accept that we wouldn't have to put down the normal 2.5% but that we had to put down $5200 to cover the 1st two months payments and the 1st payment would not be due until May. This was Wed. 2/4/09 and if we got the money to them by money gram then the loan would be in our account by 10 am on Fri. 2/6/09. So we did it. I didn't see any complaints on the BBB and even when he told me to send the money to Canada I didn't think too much about it. Then Fri. Comes and no loan. We get a call from Frank Malacci, ext. 626, saying there was an internal miscommunication and that we do have to put the 2.5% down and that we owe an additional $4800. He even faxes us a letter stating that when they confirm the $4800 money gram the loan will be in our account withing 3 hours. So again we do it. Then this afternoon we get a call from Jason Maxwell, ext. 402, that the lender wants the insurance of $7000 to be money gramed to him before they fund the loan. I asked him why we had not be notified of this beforehand and that we are starting to suspect fraud because everytime we do what they ask, something comes up and they need more money as well as we speak to someone new. Once one guy told us that the money would be funded we never spoke to him again. He assured me that this was not a scam and he could see why we were concerned. He stated that customers like us, borrowing such a large amount, are the foundation to their company and they want us to be returning customers. When I dialed the extensive for Frank, Jason answered which I thought was strange. Frank told us he would give us a week to get the $7000. I have notified money gram of fraud, government agencies, I will be notifying my local police, the police in Worcestor, the state attorneys, and news channels. These people must stop and we must bring charges against them. We are out $10000, and they must be held responsible.
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