I paid $1.95 for instant access to their website which was useless and full of more companies wanting more money for info. A week after, I noticed a pending charge on my credit card, by the time I called it had been past their "7-day trial period" and I was charged $49.50.
So, I call customer service and was informed I could cancel my account starting the next month but would not be refunded the $49.50. I never even logged on to use it anymore after the first time, because it was useless. I tried to explain this and got no where.
After I called my credit card company and they told me they couldn't do anything about it, I called Grantresearchguide.com back. I explained my situation again and was told that I should've read the fine print. After I explained how unethical it was to charge a "teaser" fee of $1.95 and then, within 7 days, charge $49.50 she was still not budging. Of course her supervisor was at lunch. I proceeded to tell her this was shady and she hung up on me!!!
I also asked her if she had ever Googled her company's name and saw all the complaints that popped up. Of course, I got the speech about advertising again. I told her all those people can't be wrong.
Needless to say, I cancelled that account and got a new credit card. It may only be $50 but that's a lot to families who are looking for grants to pay for college because they can't afford it. Scammers.
Oh, and another thing. On their home page, they even say "As seen on T.V." with MSNBC and ABC network logos!!! I wonder if these networks are even aware of what's going on??? I somehow doubt it very seriously.
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