Account Number 8777 70 317 0234226 My bill with Comcast for internet service was the same for many years: 43.66. Suddenly on their October 4 bill Comcast charged me 72.00 for as they say %u201CSelf Install Kit%u201D which I never needed or received and they started to charge me $7.00 for ...
First, the start charging $3.95 / month for a $16 modem. Meanwhile, they are giving me 30 Megabit/s download speed. So I buy the same model of modem that they use, and they tell me that they will not activate it. So I spend the big bucks and get the Motorola modem and then they activate it. BUT - ...
I was getting 30 MBPS service then I changed my modem to the lates model and they dropped my speed to 10 MBPS. When I complained, they said it would "only" cost $67/month MORE to get what I had before I stopped paying their outrageous fee of $4/mo for their stinking $15 modem. ...
Download speed of 30kbps. Dial Up is 56.6kbps. Spent 3 hours on the phone with their techs... Tier 1, tier 2, tier 3, all useless and have me do same basic time wasting shit over and over again (reboot, ping test, speed test, etc) Finally got to have someone come out and do physical inspection, but ...
This was a bad experience from the start. What was suppose to be free with regards to installation was not, bonus package of first year NFL was charged, they used old baggies to tie the internet cable to the pole holding the receiver. Speed was slower than my cell phone with one bar signal ...
I have been a customer with Time Warner for years. Every time I have an appointment, technicans lie, do not show up, say they called and I have to reschedule. I have been through this about ten times with Time Warner. The technicans get away with murder. The dispatchers and customer ...