We came to DateProfits.com to market out some of their adult / dating offers. We started off with their Pay Per Free Profile campaigns. Communication was great up until it was time for payment (of course). After we joined up and started generating some revenue, we did not hear one word regarding anything about our campaigns.in our eyes, if we hear nothing on the type of traffic that is coming in, then we assume everything is good to go. There is absolutely no reason to let an affiliate rack in decent commissions AFTER spending their hard earned money in marketing just to be told you won't be paid.
The Story:
Over the course of July and August, we generated $2191.50. Keep in mind these commissions are from July & August only. September 1st rolls around and we are told that the quality didn't back out and that they need to switch us over to a Pay Per Join Program, rather than a Pay Per Free Profile. We stopped all activity on those offers on the day it was mentioned (Sept 1st) and was going to load up the Pay Per Join / Sale Programs based on us receiving our commission at least for what we generated.
Of course when it came time to invoice, we sent one out. We even received an email from THEIR accounting representative on (8/31) asking us for our W9. Which we assumed that indeed our payment was being mailed out. Wouldn't you? At that time is when we responded along with our invoice to both the accounting rep as well as our AM. We got no response confirming the W9, invoice or anything. A bit strange, but we didn't think nothing of it right away.
After waiting a few days thinking that our payment may be in the mail; it simply did not arrive. No check, no Wire, no ACH, no nothing. We shot out a few emails and skype messages that were ignored for days. At that point is when irritation sinks in as our communication was decent before but when it comes time to payment, we are then ignored as long as possible.
Eventually we get an email back stating that we are owed nothing and none of our 1461 leads converted to a sale.
Now how can a company just blatantly state something as this and then that just be in the end of the story? We got no reports on the leads in question, we were never told about any sub id's who may be performing bad quality. I think after even 100 leads at the rate of $1.50, you can determine your quality at that time. I have never dealt with a company such as this one who will just blatantly STEAL your commissions and be absolutely OK with that.
That is what DateProfits.com is doing - they are stealing. Making up stories to pocket your hard earned money. Usually these cases involve Robbing Peter to pay Paul. Keep in mind as well that these offers pay on a FREE profile, not a per sale. Regardless if that lead turns into a sale; that is not the action that is required for the user to convert. If quality was low, then it should have been stopped in the beginning, but regardless commissions are still paid based on the offer criteria that is needed for a conversion.
DateProfits.com ONLY answer was: Unfortunately whatever traffic you sent was either really poor quality, or fraud. We did not get a single sale. Not one. HIGHLY unusual.
Couple questions here:
First, how are you able to provide these accusations without showing NOTHING. We got no reports, and we got zero information backing up these claims.
Second, if quality was indeed an issue; why let your affiliates rack up 2K in commissions before stating your concern.
This is horrible business practice as an affiliate network. There can be quality issues time to time, but these should have been nipped in the bud at first, however DateProfits.com allowed us to rack up at least 2K in commissions and then say "none converted to a sale" so therefore we are not going to pay you for the work you just did even though you did generate over 1400 conversions based on our per free profile model.
After we stated numerous rebuttals in regards to DateProfits.com owing us for the conversions we generated, they simply copied / pasted something from their TOS which states:
Conversion of Program type: If, after reviewing your affiliate statistics, we determine in our sole discretion, that Pay Per Profile is unproductive based on the percentage of free profiles that convert into paying members, we will automatically convert you to the Pay Per Join program. If you do not agree with our decision to change your program type, your affiliate membership will cease.
As you can read above: this is what they did to us starting Sept 1st. We got an email on Sept 1st stating that the traffic didn't back out and that we would be "switched", (not forfeit your previous commissions), but switched to a Pay Per Join / Sale program instead. We were OK with this.in the month of September we didn't drive any traffic at all as we were waiting on the previous months payments.
After a couple more emails in hopes to get a response, they have fully ignored us. We have then re-reviewed the terms and noticed they their TOS now states that they can forfeit any previous pay per free profile earnings if none of the quality backs out. This is completely insane. They developed an offer on a per free profile basis and then take your commissions whenever they feel necessary based on sales being low or none at all on the BACKEND Of the offer.
If this is your concern, then either A. Notify the affiliate immediately if you see something strange with quality or 2. Don't create the offer at all. If that was the original wording in the TOS, why wasn't it brought up in the beginning with the AM or on a signed document. If our quality was bad, why did you let us rack in 2K in profit without saying a word at all? We heard zero complaints on anything. Word changes on your TOS doesn't give you any right to keep someones commissions.
Keep in mind: When Jay C from DateProfits.com copied that conversion clause from their TOS that we pasted above; ask yourself this:
If indeed there was a special clause in the TOS; don't you think the employee from DateProfits.com Jay C would've pasted the clause about forfeiting all of our prior commissions rather than copying the one as he did above. Makes absolutely no sense.
Be very careful of this company. Once invoicing comes up, be expected to hear any BS you can hear when it comes to an advertiser owing you money. This is indeed stealing no matter how you want to look at it. Stay Far Away from DateProfits.com. There is bigger dating networks out there who will pay you for your work and pay you on time.
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