Brent Riley of Online-Sweepstakes.com regularly rips off the thousands of paying customers who have paid their annual dues of $30 for Premium Membership. Like the previous complaint states, Brent Riley does not monitor his own business website, and counts on his moderators to manage his forum for free.
When the website goes down, there is no moderator who knows how to contact him to tell him that his paying customers cannot access the website they paid for. Often times, several days will go by before he happens to visit the website, at which time he will finally fix the website. Meanwhile, his paying customer are left out to dry, without any kind of communication from him. Even his own moderators admit on the forum that they never hear from him and have no way to contact him in an emergency.
Brent Riley also will not respond to any type of email, PM, or other communication from his customers.in addition, Brent Riley has held his own contests in which he awarded prizes to his customers, but after 3-4 months, none of the winners have ever received their prizes. These winners have also stated that their emails and private messages sent to Brent have gone unanswered and therefore assume they will never actually receive their prizes.
From my many years experience with Online-Sweepstakes.com and Brent Riley, he takes all his customers for granted and will never respond or apologize for his exceptionally poor business practices. Even as a paid customer with legal rights to the product he sold you, he does not care if you actually get to use it or not.
Brent Riley deserves to be investigated by the Ohio Attorney General and complaints files with the Better Business Bureau. I highly recommend that everyone avoid his website Online-Sweepstakes.com and keep their money. Brent Riley, you are the worst...
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