Usacomplaints.com » Internet & Web » Complaint / Review: Eglobal electronics - Do not ship priority or process priority even with extra payment. #793584

Complaint / Review
Eglobal electronics
Do not ship priority or process priority even with extra payment

I placed an order with Eglobal for a 7" computer for a Christmas gift for my granddaughter, paid for priority processing and extra for priority shipping. Got an email "thank you for the order" which said it was being processed but the order could take a little longer and to wait until 12/12 to contact them if it had not arrived by then. On 12/12 I tried to go online to contact them but there was no contact information so I called their customer support and only got voicemail and left a message that if I had not received the computer by 12/24 that I did not need it and please cancel my order. I went online to check the tracking number they had supplied the first time, again, and finally on 12/20 I recieved a notice that my order had been shipped out. I finally received the computer on 12/28 - which was long past Christmas Eve when I needed it! Eventhough I paid extra for priority processing and priority shipping I did not even get it processed until 12 days later! I have not opened it to see if it works or not.



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