I found a $72 charge from WLI*RESERVATION REWARDS on my credit card. I found a phone number for them 888-688-5995 on usacomplaints.com. I called and spoke to Jeannette R. (She would not give out her last name.) She could not find my name in their records. She could not find my e-mail address. She then asked for my credit card number, which I refused to give her. She then told me she could not help me. (She did add that $72 was their normal annual fee, and that the bill was probably an automatic renewal fee. I mentioned that I'd seen reports on usacomplaints.com about other unauthorized charges to credit cards. She said her company has some bad customers.) We have had to fax a signed request to our bank to try to have this charge investigated.
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