Complaint / Review
Incrediblepass - Inpass - Incpass - Star Marketing Group
Multiple charges, no confirmation email sent to track, slow customer service, different billing names and phone numbers Internet

Trial membership went to full membership and the charges and companies started charging.

One $29.95 membership = 5 charges from 3 companies = $72.

I canceled all, only to be charge 70 next month from different vendors with similar names. The latest doesn't even have a complete phone number or web address to contact them. The name of the company actually sends you to a businesses website.

All of the numbers had between 6 and 12 minute waits with unprofessional customer service agents never giving the name of the company with their greeting and no agent number so that they can be identified later.

Lie the other member who has already reported them had to do: If you have a problem, you're stuck with the billing and the subscription with no way out except to cancel your card and alert the bank. Which is what I did as well. I filed a fraud billing report with the Federal Trade Commission as well.

Close2postal
Houston, Texas
U.S.A.