I ordered a Cd for grants that was suppose to cost me approximately $30, for shipping and the CD, this was the only charge there was suppose to be. I spoke with a lady today claiming that we had 14 days to cancel the membership after receiving the CD. I never came accross any of this information when I ordered the CD. The cost was suppose to be a one time shipping and ordering charge.
Ever since August, my bank account has been chanrged $5.95 per month. I have not been able to receive any benefit from this CD. Therefore this CD has been useless to me. I believe that I should be reimbursed for all the money that has been withdrawn for my bank account, without my consent, since the beginning.
When I spoke to the lady today she said that she could reimburse me for four months totalling $23.80. I am extremely upset that they are able to do this and get away with it. What I don't understand is if they can reimburse me $the 23.80, then why can't they reimburse me the entire $59.50? Especially since they can look at their records and see that I did not use their Grant writting CD not even one time. The CD that I received said Grant Search Assistant - Federal Grant Retrieval Software.
Kevin
Shelbyville, Tennessee
U.S.A.
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