I have sent the following letter to Performance Health USA which protests their shipping of unordered merchandise and unauthorized charging of my VISA account:
95-1039 Ha Alohi St.
Mililani, Hawaii 96789
April 30
Performance Health USA LLC
P.O. Box 971030
Orem, UT 84097-1030
To the management of Performance Health USA,
I am returning the resV Pro you shipped to me on April29, which I did not order. You have thirty days to reverse the Bank of America VISA charge off $85.26 billed to me.
Yesterday, April 29, I received in my mail a package resembling my normal receipt of prescription drugs from a pharmaceutical firm. I opened the package and found a bottle of 60 resV Pro capsules from your company. There was no packing slip or invoice in the package. I did not order these capsules. I had earlier provided your company with credit card information to be used to cover S&H charges for a free sample of these capsules, not for the purchase of 60 capsules.
I looked up my Bank of America Credit Card details on the INTERNET and discovered you had charged my account for $85.26 for the shipped capsules. I consider this type of business operation to be criminal. I have contacted Bank of America to stop payment, but they informed me you have 30 days to reverse the credit charges before they can enter into a disputed charge inquiry.
The resV Pro is being returned to you via USPS priority mail today. You have 30 days to reverse the credit charges before I formally dispute the charges with B of A.
0 comments