I just bought 2 recliners for over 1400 dollars from wickes furniture a year ago. Both chairs broke on the mechanism that allow the foot to rise. I called and placed a work order and they told be the parts would have to be ordered and then installed. Well guess what they went bankrupt and not i ...
I’m very disappointed with Rooms To Go lack of customer service. On 3/16 we bought some furniture from the store at 707 NW Loop 410, San Antonio. (order# 2064795). On April 11 (three weeks later) they delivered the furniture but they delivered the wrong poles (two right poles for the foot board ...
We bought LANE reclining sofa and matching loveseat @ Ashley Store w / the 5 yr. Extended warranty. Came ripped on back of sofa... Took them 1 yr. To come fix it only after reclining mech. Failed... Then 6 mo. Later had to fix again. After 3 mo. Of numerous phone calls they have agreed to give us ...
We purchased a brand new loveseat and sofa with recliners on them both. They are supposed to be leather but they're not! The loveseat arrived with a rub (burn) mark, I refused a repair and demanded a replacement! The couch has very weak fabric and the slightest pressure causes damage. I have had my ...
I purchased a bed and mattress set from Ashley furniture on April 2. I was told it would be delivered in two weeks. Well two weeks later I called them only to be told it will be instead of two weeks, two months. Customer service was very rude and the store of purchase did not seem to realize there ...
Horrible experience, yet to be solved. I purchased a queens size mattress, full size and twin size on 04/02, I should have received the complete order as of today, 04/14. They say they delivered a frame and I don't have it; I’m missing the full size 3 mattress and the twin size box spring. It's ...