Bought sectional sofa. Delivery guys unwrapped it then carried it up 4 flights of stairs. Both sections were damaged. Got 1 replaced, when technician was out he noticed the second one had a hole in it. They replaced 2nd one with a display model - filthy cushions and mis-colored. Delivery guys ...
Ordered furniture through Black's Furniture on January 29th. Furniture has been delivered 3 times, and yet it is unusable: 1. First delivery - Headboard and another piece damaged 2. Second delivery - Headboard still damaged 3. Third delivery - Headboard replaced, but drawers that goes inside the ...
I bought a dining room set the day they delivered it I had to call them the base was falling apart they sent some one out two weeks later he said he would order one weeks then months went by then he told me I broke it moving it. I told him its in the same room they put it in then he said call the ...
Purchased several bedroom suits and other furniture in early Feb. 08. A cocktail table and one headboard was never delivered as promised. Contacted Savon and was told it was back ordered but would be delivered in May. Never showed up. Contacted again and requested a refund in May, was told it would ...
Rooms to go sold me a mattress with bed bugs in it. When I called to complain about it, I was told that all mattress have bed bugs in it with the exception of foam mattress and I told the supervisor to put it in writing. But of course that was not about to happen. I bought the entire bed room set ...
I purchased a Cindy Crawford dining room set and two additional bar stools WITH an extended warranty. My daughter knocked over a bar stool and it literally shattered into pieces. Shortly after that, I bumped one of the arms on one of the captain chairs and off it went, I went to move the chair when ...