I purchased a bedroom set from Dom Mebeli located at 2443 Coney Is Ave in Brooklyn, NY 11223 on 2/19/10. Wardrobe was delivered completely empty, not as was shown to me in the store at the time of purchase. There were scratches on the mirror and hanging rod. There were also scratches on the dresser ...
We purchased a queen set in January. It now sags and has springs sticking out. It was inspected and found defective. But to get a new mattress they want me to pay 50.00 for delivery of the replacement. Why should I pay for replacing a defective product. They delivered the original one free, the ...
We purchased TWO couches. They needed to be restuffed after only two weeks of use. Tech came and only did half the job. Somehow, they did not communicate what exactly needed to be fixed. Booking a time and day is always when it is convenient for them. Not us. We tell them we can be home for that ...
I had a bad experience with their delivery, first it's not easy to get a suitable date! Second the salesperson did not tell me i was supposed to hold a service elevator. So when they called to deliver, no elevator was on hold as such they refused to deliver.. Now i have to wait for another week.. ...
I Bought some furniture on a Thursday and I was told the stuffs would be delivered the next day, I waited all day and there was no call, no delivery what so ever, I called customer service all to no avail and when eventually i was able to get through, I was told the delivery guys called my 5times ...
On July 18 I ordered 2 recliners from JC Penney. Since the fabric color was a "special order" I was told delivery would take 5 - 7 weeks. Today August 15 I called customer service 800# just to see if a delivery date had been scheduled. I was told the order was missing a "cover ...