I bought an ITNS-500 film, slide & photo converter from Kohls last month. I installit it & the software on my PC, following all the instructions. I also uninstalled my other imaging software & hardware from my PC so there would be no conflicts with this scanner. Well, I kept getting error messages whenever I tried to use it.
I went to their website's trouble shooting page after I put a call to their "support" phone number. Nothing would make this thing work. I tried calling a few more times, & sent e-mails to their "support" & sales people. I have not received any help what so ever from them. I am going to return this thing today & purchase someone elses scanner.
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