I bought — or should I say TRIED to buy a used digital camera along with a used lens from this outfit and while their hours on Friday and Saturday are practically non-existent — which I don't mind because I lived in New York and know that some businesses have hours to work around the Jewish Sabbath, the representative at Adorama told me four days in a row that my order would be shipped out that day and that a confirmation e-mail would be sent to me. Today, I called to cancel my order which he did immediately without trying to at least save the sale. I said to him that he really should try to save the sale and he said he would waive all shipping and have the order shipped out immediately. Also, that I would get a confirmation from him to let me know a tracking number for my shipment. Low and behold, by their closing (at 1:00pm) there was NO e-mail. No Shipment sent etc.
Well, after reading the other complaints here, I completely see why.
This company was recommended by another photographer and I will be sure to let him as well as everyone in my photography classes — including professor who has bought several things from them in the past — to stay as far away from this company as possible. B&H Photo does not treat people with such disrespect and dishonesty. I will never buy from them and if I see anything on my credit card, I will report them to my credit card company as a fraudulent charge and let the credit card company handle the prosecution.
Bad news company. And bad manners to boot.
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