Usacomplaints.com » Electronics and household app. » Complaint / Review: A & E Factory Service - Lack of service. #222220

Complaint / Review
A & E Factory Service
Lack of service

I named Sears on Saturday May 5 to statement that my dryer wasn't heat. They'd somebody contact me back again to plan a consultation. The only real times they're in my own region are Monday, Thursday, & Fridayis. Due to wherever I perform Mondays & Fridays aren't great times, and so I planned it for Thursday the 9th. I told them that since I worked they had a need to contact me on my mobile phone 45 minute.in advance and so I might have time for you to get home. I called repeatedly throughout the day to confirm they had the right telephone number and where these were at on the routine. At4:00 within the morning I named again, and was informed these were unable to achieve me which I'd need to reschedule. They'd named my HOUSE telephone number! I really could get no fulfillment regardless of who I talked with, Sears Or Perhaps A & E. I rescheduled and lastly got somebody out to my home and undoubtedly they'd to-order components. The components came in Wednesday the 8th, I obtained a telephone call to confirm they arrived. I rescheduled for Friday the 21st, since my boy could be out-of college and could be there to hold back. The technician named to determine when the components were there and my boy misunderstood what he explained and stated no, I named them straight back and informed them that yes these were there. The woman I talked with stated she'd deliver the technician a contact to allow him understand the components are there and explained I had been next about the listing. One hour later I named again, plus they had it inside documents the components weren't there and that I have been taken off the checklist, and that I would need to reschedule. The corporation may be the most horrible organization to cope with, no body understands what anybody does no one uses through with something. No surprise Sears is declining. I wont store there again!


Offender: A & E Factory Service

Country: USA

Category: Electronics and household app.

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