My home warranty company assigned Sears to repair my washer. It was leakinf slightly. The Sears Serv. Rep came out, Said I needed a part. I then had to wait 11 more days for the next available appt. The rep return and worked on the washer. He said it was repaired. Happiness!!! This was shortlived. ...
My less than 2 year old Kitchenaide refrigerator not cooling at all. First service call was within 3 days of my call and a compressor was ordered. There is a two week wait for the next service call to actually come fix the refrigerator. This a long time to go without a refrigerator and people ...
I called executive customer care at Lowe's recently regarding an issue with a large appliance purchase and NO delivery as of YET. Its been 49 days so far. I spoke to a woman named Sara who was more interested in talking then listening and spoke over me for the first 5 minutes. She asked some pretty ...
On August 7th a technician repaired my oven/microwave combo. He left a large scratch on the microwave oven stainless steel door. When I told him he flat out denied it. I called Sears to report this incident. I was told someone would contact me. When I did not hear anything I called back on August ...
I purchased two tires in April of this year. I went back late June, early August of to receive flat repairs on both of my tires. I only drive my truck to work and home and between the time I purchased those tires I had slow leaks in both. I noticed nails in both tires. The first time I came to ...
We purchased a haier washer dryer combo in November from the Winchester, VA store and in august the dryer stopped working. It was making a very loud grinding noise, So we called haier to set up a warranty claim to get it fixed. It's been a month now and we have yet to see a service tech or receive ...