I didn't go through with all their recommendations but I was very pleased with their customer service. The mechanic, Frank, was really genuine, informative, and helpful. I liked that he took me into the area and showed me everything that needed to be fixed. I didn't feel like I was being sold ...
I asked for a refund after receiving the contract because it was so full of exclusions. When you call only an answering service takes calls and no one calls back. I did get a call back after many calls and was supposed to get a refund. Never got it. Contacted Better Business Bureau and filed a ...
I bought a top of the line Kenmore washer from sears and it's barely 2 years old. I started hearing a squeaking noise so I called to schedule a repair service. I got an India based associate whom I couldn't understand and all they wanted to do was sell me on services, first the extended warranty, ...
I am going to start by saying how much I like Sears Auto Center and have been a regular customer since the late 80s. I have Craftsmen tools and yard equipment because they have a fair price and have kept there delivery time one schedule. But In November I purchased four Michelin tires for my ...
I've been offered a service agreement on my refrigerator when I called for repair appointment in May. The agreement included replacing a refrigerator if it cannot be fix. 4 months and 7 service appointments later my frdge still does not work, and every technician that comes, replaces a part ...
I just want to start by saying how MAD i am right now cant even explain. Your Customer service REP hanged phone on my Husband. Way to GO!!! We are having issue with our refrigerator from past year. So many visits been made and got it fixed. From past 2 days we are having issues again but this time ...