What a rip off! I contacted Mike Symonds of Carlisle MA for replacing some rotted trim work. His technician, Rich, gave me an estimate of 3.5 to 4 hours (on the back of a Mr Handyman flyer). They took 3 visits to complete the work as the technician failed to buy the correct size trim boards. He blamed that on the trim being different widths. Maybe, he should have measured all the trim before arriving to do the work! He also showed up unexpectedly on the 2nd visit while no one was home and then said he could not finish the job since the garage door was not open! Scheduling would have been nice!
I found that they left the rotted trim (with nails) thrown in the woods next to the shed. I also found over two dozen nails in the driveway and steps close by. Nice cleanup job!
The total labor charge was 7.5 hours (for a 3.5 to 4 hour estimate). They did no other work than what was asked for up front. Customer satisfaction - I don't think so!
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