I tried to buy and download a software program through Broderbund four times, each time I received an error message and was unable to complete the transaction. Still, Broderbund billed my account for each attempt. I have attempted to get a refund through several Emails, still no response. They have a number for ordering, but not for more complicated issues. Surprisingly poor service for such a company, and I highly doubt they will deliver a refund.
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