Guthy-Renker - Convergys Call Center
After ordering product I wanted, I received vitamins that I specifically declined. I even repeated to the salesperson that I DID not want the vitamins
I called Guthy-Renker call center to order Chaz Dean Wen Hair Care System prompted by an infomercial. During the order call, I was offered to order some vitamins. I very clearly denied them, even repeating to her, that I did not want the vitamins. It took another 3 to 5 minutes to complete the ...