For background purposes, I have been using Wachovia's online banking service, simply because I'm not dealing with large amounts of money, and thus a multitude of transactions. Well, as of yesterday, I overdrew my account, and there is no question of that. I knew that I had. This transaction was for ...
From November 17-November 20th I was charged 8, yes 8, $35 fees for NSF and overdraft fees. They refused to send through a $90 payment and that company was allowed to continue to try and put the payment through resulting in the fees. Last month they allowed an $1300 check to go through when all the ...
I was told by a Wachovia Customer Service Representative that they pay the largest debit first, rather than paying them in the order they are received (which is a complete change from their original policy of paying in order of debit card use). I have been injured and out of work for several ...
I have a loan with Wachovia. I informed them that I lost my job 3 months ago and am only one month late with my car payment. They call me everyday and harass me as if I got a job and check overnight from the last phone call I received. When I contact the service department, they send a scripted ...
After 5 1/2 years of being a customer without any problems I guess it was only a matter of time before I was targeted for having a free checking account with a low balance. The first blow came about a month ago when they purposely held a cash deposit for an extra day causing a check to bounce. When ...
Wachovia manipulates banking transactions in order to obtain excessive overdraft fees. They arrange the debits from the largest to the smallest, regardless of the type of debit. An ATM debit should post immediately, however, it is put into a "processing" status, in order to rearrange the ...