I ordered Verizon 3 MPS DSL. The mailer said 1st 6 months free and second 21.95 with year contract for new customers. I have written 11 e-mails, visited local office, and been on phone 12 times. I got two bills for 74.56 each. This was a mistake. I mailed copy of flyer to them. When you call they ...
If you are considering Verizon Fios please reconsider. I have had them since May and it has been a nightmare ever since. The salesman that sold it to us was great at first. Promising everything under the sun. He stated just call me if you have any problems. Well problem with that is I did call him ...
After canceling my cable internet service because of escalating prices, I switched to Verizon internet service because of a "special" offer—first six months free with a year's service. All well and good; then the nightmare commenced with Verizon billing. When my first bill arrived, it was ...
I've been a FIOS customer since 2006. The original agreement was to get a package deal of $100/month bundle for TV, phone, and Internet. Ever since I've signed up, Verizon's been billing me double that: $195/month. I called customer support and they said: "Your phone doesn't qualify for the ...
I used verizon dsl online couple years ago since they first started out dsl service. The speed was not even close to half of what i was promised but it was acceptable for me. Until July I lost dsl connection. Called them, and spent hours on the phone waiting / talking to tech support but they ...
I received new service from verizon on 03/31. My service I ordered was dsl online with a wireless modem and a phone line. My phone line had a short and my line always has static on it and you can't talk and you can't call anyone. Then my dsl isn't working because of several reasons, 1 buing they ...