I recently Bought Continental flight using Hotwire.com. I selected the exact departure times I needed and hit the 'purchase' button. I was shocked to find the return flight departure time was changed from an evening departure to 9:45 A.M. I immediately called Hotwire to get this corrected and was ...
The worst customer service ever. They ripped me off for a transaction they have did not authorize. When ever i call them i stay on hold for at least 30 minutes to just talk to a rude customer service agent that know just to say NO! No! No! THey told me they will have to send me to the departement ...
I recently attempted to book a Delta flight using Hotwire.com. I selected the exact departure times I needed and hit the "purchase" button. I was shocked to find the return flight departure time was changed from an evening departure to 5:45 A.M. I immediately called Hotwire to get this ...
People thinking of using hotwire should be aware that all bookings are final. This is their policy. Even if you purchase the travel insurance for $8 this will only cover a death in the family or hospitalization, as I was told by customer service from hotwire.com. The rates are cheaper but chances ...
On 9/3/07 I attempted to reserve a hotel room in Boston using Hotwire.com. I provided my credit card details and received an error message, "We are unable to authorize this request. Your credit card has not been charged. Error #435." I attempted to reserve the room again using my ...
My wife purchased a ticket through hotwire.com and the book time for departure was 5:00AM which we cannot do. When we called Hotwire.com Customer Services, they refused to change anything as it against the "policy". Their suggestion was to purchase another one way ticket for the correct ...