On 5/13/07 I went online to esurance.com and filed for car insurance for $145.00 to start. They let me know I needed to show proof of prior insurance. I called the customer service number who informed me I could fax it in. On 5/18/07 I faxed in my insurance cards and the company who is my broker. ...
I was involved in a car accident on 10/24/06 with someone insured by Esurance. After the accident I attempted to call the police but was told that the police would not come unless there was an injury, a problem with us being unable to exchange information, or the vehicles were unable to be driven ...
Esurance went beyond bait-switch tactics to out-right theft. First, they cancelled due to non-payment, although they were the ones who failed to debit my bank account. When I called them on it, the first question was "do you want to continue with Esurance" to which I replied "let me ...
Before I was insured with esurance, I checked the internet. Apparently they have a "habit" of giving you a quote, then once you are hooked, come back with a "revised" quote at a higher rate. Yup, they tried that one on me too. I entered all the correct and valid info, including ...
I started a policy and then recieved a email 8 days later that stated I had given them the wrong drivers licence information. I repsonded and was told that because my licence was under suspension that e-surance would not start the policy for me in the first place. This meant that they had not sent ...
I needed to cut expenses everywhere I could. Within 3 days of dealing with Esurance, I knew I was making a mistake and requested cancellation. They told me they'd call back, they never did; I dealt with over 10 different employees, wrote down all their names, almost every one of them told me they'd ...