In mid-July I got the Time Warner package in Brooklyn. Two days after I got it the modem they brought me died as it was used. It took me almost a week to get service again, both computer and telephone. When the serviceman came to bring the new modem he said, "I don't know why they gave you ...
Time Warner new digital service removed the ability to surf through the Guide Page with the FAV button. You use to be able to press GUIDE and then surf through the Guide Page with the FAV button to see what was on. Now, with the new service, as soon as you hit FAV from the Guide Page it changes to ...
What can I say good about Time Warner? We own a business and when we moved into our location that is zoned "residential" and "commercial" (by the zoning department) they left us no choice, but to go with a "commercial account". Then we pay $60 more a month for basic ...
TWX or Time Warner charged my credit card without my approval. The transaction is pending, but the point is that these bastards charged me. I will not pay them; this is fraud at its best. I have no idea how they got my information, my name, address and the such and of course my credit card number. ...
I live in an apartment complex. There is a cable in each apt. However the cable that comes in my apt. Has a weak signal so they cannot hook up road runner. The tech said he would talk to his superviser and get to me. All they talk about is taking care of their customers... But they never got back ...
Time Warner advertises that the value customers and that they are very responsive and sensitive to customers needs. If that is the case, then why would a company the size and magnitude of Time Warner have a busy telephone line for three consecutive days? And most important of all, how is a company ...