Ordered a rug from rugsusa on 11 never received confirmation. Emailed repeatedly only got automated response. 45 days later I get a notice that my item is out of stock and they are going to issue a refund, but 2 weeks later, I still have not seen a refund. Fraudulent Business!!! Beware ...
I made a purchase of 4 rugs sized 5x7 based on the claim by Rugs USA that they have hassle free returns. Upon arrival of the first rug, I immediately knew that the other three rugs would not be workable based on the size I had ordered. I was told that the first rug that had arrived could be ...
RugsUSA changed the terms of a Groupon after people had already purchased the Groupon. Also, their customer service is horrible and no one takes any accountability. Heres my story: I purchased a Groupon for RugsUSA to buy furniture; the terms of the Groupon did not restrict what it could be used ...
Do not order from this company!!! I ordered a rug and rug pad on October 31. They didn't arrive until about a month later. The rug did not meet my specifications, so I called them to return it. But the call wouldn't go through because a recorded message came on and said that the lines were down and ...
This really is in mention of your complaint against RugsUSA.com. Your problem was given identification 8060422. Your BBB has attempted to provide your criticism to RugsUSA.com within an try to solve this issue for your good pleasure. Sadly, despite our initiatives, we've obtained no reaction to ...
I purchased a carpet on 1/29. The organization received payment right then. I'venot obtained any delivery specifics, or carpet? I've named again and again and in the beginning I obtained a voicemail and was requested to push Number 1 for owner. I'd and not obtained anybody about the telephone. Next ...