I issued a complaint regarding receiving a broken product on 12/22. I received a call today in response from "Roger" at Primotronix. He offered to fix my issue to include replacing the camera and expaditing a new camera. While he was discussing the details he told me that I had left a ...
Ordered a Canon 18-135 lens ($289), professional filter set ($249), set of four magnifying filters. Received broken lens (internal elements out of alignment, regular pictures had fish eye effect on upper corners and left edge focus distortion). Did not receive any filters. Received wrong magnifying ...
I am so aggravated on the way that primotronix has handle my order! Poor Customer service and no delivery. It all started with an order that I place for Cyber Monday (nov 26) for a Nikon, after days of trying to contact them and receiving no answer and no calls back (even after I emailed them) I ...
It's 12/8 and I placed order on Tuesday 27 November. My order status is currently set to "Transfered". I don't know what that means & my card hasn't been charged so I called 1-800-571-2717 and emailed customer service at [email protected]. After holding for a half hour, no one ever ...
This website is a scam. I don't think the headquarter is even real. Don't order from this website. I ordered a camera and chose a 2-3 business day air shipping but a week later it still hasn't arrived yet. When i try to reach them by phone they don't pick up. When they do pick up the phone they ...
Terrible... Just terrible. I placed an order for a Nikon D7000 Tuesday November 27th. I paid $26 for 3 day shipping and on the 4th day I sent an email requesting the status of my purchase. I had tried calling their phone number 1-800-571-2717 several times but got no answer or a recording saying ...