Debit card charge of £52.75 discovered on bank statement although I had cancelled my membership. Itried telephoning my complaint but tel. No. Wasnot recognised. Asrequested on wb site I sent an email. They promise to reply within 24hours but so far i have had no reply. ...
I have never heard of this company before. I just happened to glance down my bank statement and saw the transaction from OneGreatFamily.com OGF. I will be having my bank do a force return on the payment, and if it happens again, legal action will be taken. It isn't that 14.95 is a great deal of ...
No surprise this company has an "F" rating with the Utah BBB (http://www.bbb.org/utah/business-reviews/genealogy-services/one-great-family-in-pleasant-grove-ut-13001490). Not only do they make it nearly impossible to cancel, they have written into their terms that they can change things ...
When searching the internet for genealogical information 02/27, I found a site called Archives that reported to have the information/record I was searching for and it said it was free. I was required to register, then to sign up for a "free trial" and then after a week I would be charged. ...
I signed up for a 7-day trial of One Great Family (OGF) then called to cancel it... They SAID it was cancelled. It is still being charged to my Debit Card. Now I can not contact them. Their Phone system is a loop... Sort of... It always goes to leave a voice message... Never a person. I have left ...
I received an e-mail in 2010 asking if I wanted a free trial. To get it you have to enter credit card details so I used a pre pay card we have for holiday cash as it was empty. I decided the site was not up to much so cancelled. Then this year we went away on holiday and topped up the card and they ...