When my husband and I bought into UVC in June it was promoting an airfare guarantee of up to 5 years program through their partner Travel Escape Club. Now, UVC is not honoring the program, though we have this in writing. When I spoke with the sales manager at Villa Del Palmar Flamingos, he was ...
Universal Vacation Club lied during the presentation and sweetened the deal with a Free Summer Week. Yes, they said entirely free, no maintenance fees. Turns out the other name for the Free Summer Week is a Gold Week which requires a maintenance fee. They say they never heard of a Free Summer Week. ...
Bought time share at new hotel, have not been able to stay at new hotel for 3 years. UVC tells me only a portion (35%) of the hotel (via del arco) is open to the time share holder. Oops, forgot to mention that during the sales pitch. Totally poor customer service... Don't stay at a villa resort / ...
We bought a unit at Los Arcos and we can never make a reservation to use our week in a 2 bedroom unit. We have two years now deposited because they never have any space. I think the developer is hogging all the two bedrooms for promotions to get new buyers. I have tried for three years now to use ...
I went to a sales presentation at Villa del Arco and was led to believe I was purchasing a unit at Arco. When I went back to the sales presentation place two days later and told them of my desire to cancel, they told me I could not and that I would lose my deposit. They also told me that I was ...
Trusting these scam artists was the biggest mistake of my life. They lie, cheat, and rip-off anyone they get their hands on. They show you one thing and stick you in another. They constantly try to get you for more money. I tried to bank a week. I gave them a credit card to bank it and they charged ...