Musicians Friend has terrible customer service. I ordered a Toca conga set that was on sale from $500 down to $350 on the 17th of April. They shipped out some Mackie speaker instead. I had to send it back, and I had to wait until it got there until they sent out the correct product. I end up only ...
I have to start by saying that Musician's Friend has not taken any money from me unfairly.in fact, once you reach someone at a level above "order taker", they have been very helpful and fair in resolving problems. And the problems I have had are with telephone orders, not necessarily ...
Around the twelve of Dec my daughter ordered a bass guitar as a gift for me, under the assumption that the advertisement about being delivered before Christmas was true. The item got here a week later after Christmas, and was damaged. I proceed to returned it on the second of January after getting ...
I ordered a Guitar Map and a 4 Track Cassette Recorder as well as a package deal Bass and Bass Amp, The Guitar Amp arrived but Bass Amp never did, everything but the Bass Amp arrived and they promised I would get the Bass Amp but then they later claimed I never filed a think till such and such a ...
My experience with this company was horrible. They advertised a Deluxe hardshell case advertised as an 8217 Ovation Deluxe Guitar Case and sent me a standard case. I had to return the item. The foam was coming away from the case and it really smelled badly. The blamed the typo on Ovation Guitar ...