On Monday July 21 I placed an order by phone to Musicians Friend for some cymbals. (The reason I placed the order by phone was because I was going to put the bulk of the $700 order on my MF Platinum Card and the rest was going to be on my debit card. The website offers no way to process multiple ...
Musicians Friend has terrible customer service. I ordered a Toca conga set that was on sale from $500 down to $350 on the 17th of April. They shipped out some Mackie speaker instead. I had to send it back, and I had to wait until it got there until they sent out the correct product. I end up only ...
I have to start by saying that Musician's Friend has not taken any money from me unfairly.in fact, once you reach someone at a level above "order taker", they have been very helpful and fair in resolving problems. And the problems I have had are with telephone orders, not necessarily ...
Around the twelve of Dec my daughter ordered a bass guitar as a gift for me, under the assumption that the advertisement about being delivered before Christmas was true. The item got here a week later after Christmas, and was damaged. I proceed to returned it on the second of January after getting ...
I ordered a Guitar Map and a 4 Track Cassette Recorder as well as a package deal Bass and Bass Amp, The Guitar Amp arrived but Bass Amp never did, everything but the Bass Amp arrived and they promised I would get the Bass Amp but then they later claimed I never filed a think till such and such a ...
My experience with this company was horrible. They advertised a Deluxe hardshell case advertised as an 8217 Ovation Deluxe Guitar Case and sent me a standard case. I had to return the item. The foam was coming away from the case and it really smelled badly. The blamed the typo on Ovation Guitar ...