Buyer beware!!! They shipped us our imacs without the upgraded ram we paid for. Tried to get it replaced but they told us we could send it back at our cost. Thats ridiculous. Asked if we could just get the $100 difference refunded in stead and we keep the products. Told us no and then hung up on ...
Really wished we were wise enough to look this company up before purchasing. We ordered 2 iMacs with 4gb memory, which we paid $258 extra for ($129 per iMac). I calmly called up expecting service to be as swift as shipping. The customer service rep, Brad, told me i would need to pay for the ...
When my son got a new computer, I decided I should have one, too, but a refurbished one would do. Gainsaver promised excellent customer service and additional discounts if ordered within a limited time frame. I ordered, but realized I had made a mistake, and contacted the company immediately. Since ...
Daughter ordered Apple iMac Desktop. Gainsaver pulled "bait & switch" sending older model with lower GHz Intel Core. Contacted Customer Server, spoke with Steve Harper who noted 15% restocking fee (roughly $144.45 on orginal $963 purchase) would be charged, despite the FACT error was ...
I bought a macbook from gainsaver in July. I received the macbook a few days later. The computer arrived in poor condition with cracks on the frame surrounding the screen. I had several other issues but they weren't major. The computer lasted about 6 months. I purchased a 1 year warranty so I sent ...
They pretty much shipped me the damaged product that they wont return! The RMA in caps and bold letter says they will not give you credit for any products damaged during shipping. So I purchased the extra stuffing and over protected it to eliminate the question of the dents and scratches that were ...