My children are A Students, as a reward I purchased two 17 inch Macbook Pro. My son damaged one of the laptops. I had the 3 year warranty and sent laptop back to get repaired. The monitor would not respond, monitor was completely black, the laptop powered up but no display. I requested a RMA which ...
Buyer beware!!! They shipped us our imacs without the upgraded ram we paid for. Tried to get it replaced but they told us we could send it back at our cost. Thats ridiculous. Asked if we could just get the $100 difference refunded in stead and we keep the products. Told us no and then hung up on ...
Really wished we were wise enough to look this company up before purchasing. We ordered 2 iMacs with 4gb memory, which we paid $258 extra for ($129 per iMac). I calmly called up expecting service to be as swift as shipping. The customer service rep, Brad, told me i would need to pay for the ...
Late nite, requested a Mac notebook to get a friend's boy. Obtained a phone 24 hours later from the woman but got disconnected. Telephoned the exact same quantity and was (unconsciously) associated with the Dog Owner: Steve Harper. He mentioned that I'd have to send content of my driver's permit ...
When my son got a new computer, I decided I should have one, too, but a refurbished one would do. Gainsaver promised excellent customer service and additional discounts if ordered within a limited time frame. I ordered, but realized I had made a mistake, and contacted the company immediately. Since ...
Daughter ordered Apple iMac Desktop. Gainsaver pulled "bait & switch" sending older model with lower GHz Intel Core. Contacted Customer Server, spoke with Steve Harper who noted 15% restocking fee (roughly $144.45 on orginal $963 purchase) would be charged, despite the FACT error was ...