FTD.com doesn't react to emails about shipping (I've delivered six—and obtain a couple of computer-generated characters or very little). I've no idea if my vacation present plants were shipped. They evidently don't worry about customer support at any degree. Nevertheless, I've had many exemplary ...
I wrote the following letter to FTD.com after they fowarded my creditcard # to a company that charged me $10/month. FTD actually called me to "apologize" but basically said tough luck. They said "we know it is confusing to our customers" I said "then why do you do it" ...
I ordered a beautiful flower arrangement online through FTD for my mother for mother's day. When my mother received the arrangement, almost all of the flowers were dried out and falling off of the stems! And some of them were rotten on the bottom in the vase! Imagine how my mother must have felt ...
I order and was charged to send a bouquet of flowers to my mother at a well-known retirement community in Pembroke Pines, Florida. Valentine's Day came and went with no delivery. Of course, my card had been charged the day I ordered. My mother's address was complete and her phone number provided. ...
I ordered a "New Baby Gift Package" from FTD.com to be delivered to friends in Iowa. I submitted an incorrect address, as they had moved. The FTD package (via FedEx) was left at the door of this address, even though the recipient name did not correspond to the errant address. When I ...
I ordered flowers from FTD.com for my mother. What she received was a far cry from what I ordered and paid for. She didn't complain. She didn't have a clue what was suspost to be delivered. She did send me a photo. I was very upset. I called FTD and told them I wanted the flowers replaced. They ...