Concerning an existing home maintenance service contract, ECM will not respond to request to service the central air conditioning unit. The unit involved is over ten years old and will need to be replaced someday but, it still works fine as intended. With the new contract, first assessment, ECM ...
Horrible company to deal with and I wouldn't renew my contract. They fixed a switch in our dishwasher five weeks ago and the repairman said he was glad it wasn't the panel and only the switch. It worked better, but as the weeks went by we had to slam the door to get a contact to start the machine. ...
Buyer Beware!!! We purchased a 4 ton Trane A/C in April in April it quit, called EMC and was not repaired until 5 days later! But it was covered under warranty but 5 days??? April it quit again. Tech came out and said it was leaking freon. It was leaking at the evaporator coil so it would be ...
Dont waste your time and money. ECM is incompetent and dishonest. On March 1, I called to schedule an appointment to repair my clothes washer. It would not progress to the next cycle. I had to manually move the dial to get it to work. They scheduled and showed up as promised on March 2. He said he ...
The following letter was sent to the president of the company which details the circumstances very well: Mr. Jose Ramirez 1500 High Ridge Road Boynton Beach, FL 33426-8724 Re: Service. Dear Mr. Ramirez, I am a relatively new service contract holder (since April) and I had an experience with your ...
WOW very creative on East Coast Mechanics (ECM) they sent out a postcard practicly "giving away" mini type tune up for airconditioning units for discounted price of $59.90. I have 3 airconditioning units. Well the guy John came out (sweet as can be) went in the attic to get to air ...