We ordered and paid for an Express Delivery to take a package from Lincolnshire to London overnight (a journey of just under 150 miles). The DHL promise was that (I) it would be collected by 17.00 hours, (ii) it would be delivered before 12.00 hours the following day and (iii) it could be tracked ...
I am receiving document parcels through DHL from my partners; DHL claimed a fee for the documents parcel stating that it is for the custom clearance! This is not accepted for the following reasons: 1- The sender is unaware that the documents will be charged again at the destination "he paid ...
Two times in two months DHL could not find my location. I am in Maryland not Africa but I think I would have had a better chance getting my package if I lived in the bush. Calling the "help" line I only got a lackey behind a computer screen that tried to hide his supervisors. I was told ...
I was sent a package on Friday from Italy to be delivered on Saturday we paid extra to guarantee delivery. I paid the security at my business place to wait until the delivery arrive he waited all day Saturday and Monday morning I had to pay him over a hundred pounds. On Monday I called DHL and ...
DHL lost package # 56534400495 a cell phone in Memphis submitted all required data and the have no record of any data being submitted. I accept the loss since I have spent several hours trying to recover a $77 loss. They have worn me down. I consider this a gyp company. DHL wanted the shipper to ...
Here I am, on hold for 10 minutes in my fifth call to DHL. Like the recording says, I am having "an exceptional shipping experience". Wednesday I paid extra for 2nd day delivery; Friday at 6pm it had yet to arrive. Today they promised a delivery by 3 pm. 5 pm and still not delivered. I ...